Navigation:  Common Side Menu Functions > Communication > Copy Communication

In order to copy a communication, check the box next to the communication you wish to duplicate under the tab. Click on from the side function menu and a confirmation pop-up will appear.

 

 

Click in order to make a copy of the attachment. You will then will be presented with another pop-up confirming that the communication has been copied.

 

 

Under the tab click on to open up a communication to edit. You will only be able to edit the copy if it is saved in an editable format (eg: .doc) and you have the necessary User Settings on your computer.