As policy details are generally locked, the auto renewal status of 'enabled', for example, can be updated through the 'Update Reference' function.
To update a policy reference, go into the policy record and select from the Policy side function menu.
You will be presented with a Policy Reference Update window:
•Policy ID: This is a non-editable field which displays the ID number of the policy you are currently in.
•Transaction ID: This is a non-editable field which displays the ID number of the transaction for the policy you are currently in.
•Broker Policy Ref: Here is where you can enter the reference you wish to update.
•Closing OK: Check the box .
•Debt Collection: Check the box .
•Insured Name: Here is where you can enter the insured name you wish to update.
•Auto Renewal Status: Choose one from the drop down menu.
Click on to continue with the update, or to discontinue the update.